Plate Carrying


Comments

Post a Comment

Popular posts from this blog

SOP-Standard Operating Procedure, F&B Service - Room Service.

Image
Standard Operating Procedure Room Service.                         Index. Order Taking Procedures. Setting up of Tray / Trolley. Delivering the order in Room. Prepare the Tray / Trolley for delivery. Tea / Coffee Service. Clearing the Tray. Presenting the Bill. CIP / VIP Amenity Service. Morning Shift Check List. Evening Shift / Night Shift Check List. Take Away (Parcel) Order Procedures. Suggestive Selling & Up Selling. Order Taking Procedures. (Picking up the order Promptly and Effeciently). ·         Pick up the Telephone within 3 rings or 15 seconds whichever is less. ·         Greet the guest with appropriate greeting using the guest name and by giving your name for Eg. “Good Morning, This is Captain Name or Order Taker’s Name how may I assist you?” ·         Politely ask the guests about preferences. ·         Use up selling techniques by suggesting soups, starters, drinks or desserts. ·         Where ever appropr
Read more

Be A Best Hotelier - 4

Saying "No" to Unfair Requests and Demands Helpful Hints for Assertive Behavior: Saying "No" to Unfair Requests and Demands 1.       Be sure where you stand first, i.e., whether you want to say yes or no. If not sure, say you need time to think it over and let the person know when you will have an answer. 2.       Ask for clarification if you don't fully understand what is requested of you. 3.       Be as brief as possible, i.e., give a legitimate reason for your refusal, but avoid long elaborate explanations and justifications. Such excuses may be used by the other person to argue you out of your "no." 4.       Actually use the word "no" when declining. "No" has more power and is less ambiguous than, "Well, I just don't think so..." 5.       Make sure your nonverbal gestures mirror your verbal messages. Shake your head when saying "no." Often people unknowingly nod their heads and smile when
Read more

Recipe.

Hotel Tiffin Sambar Recipe – Side Dish for Idli / Dosa Hotel Tiffin Sambar Recipe Prep time:  10 mins  |   Cook time:  20 mins  |   Serves:  2 Cuisine:  South Indian  |   Category:  Side dish Ingredients: ·          Toor Dal – 1/2 cup ·          Masoor Dal – 1/8 cup ·          Yellow Moong dal – 1/8 cup ·          Turmeric powder – 1/2 tsp ·          Tamarind – 1 gooseberry size ·          Carrots – 1 ·          Onion – 1 ·          Tomato – 1 ·          Red chili powder  – 1 tsp ·          Green chilies – 2 ·          Mustard seeds – 1 tsp ·          Asafetida – 1/8 tsp ·          Curry leaf – 1 sprig ·          Coriander leaves – 3 stalks ·          Salt – to taste ·          Oil – 2 tbsp  For Grinding to a powder: ·          Chana dal – 2 tbsp ·          Roasted gram dal – 2 tsp  (optional) ·          Fenugreek seeds – 1 tsp ·          Whole dry red chilies – 4 ·          Grated coconut – 3 tbsp ·          Whole coriander seed
Read more